When people contact us about a problem with their Push-Locks
(it doesn't seem to happen as much with Pull-Locks), 99% of the time it’s an
installation error.
The Push-Lock is a little harder to work with than the
Pull-Lock, but sometimes you can’t get around using a Push-Lock if you want to
use a swageless stop end fitting. For Push-Locks purchased separately, a
general installation guide hard copy is typically sent out to all new
customers, and is available anytime via .pdf at our web site. For Push-Locks included
in retail kits, hard copy installation instructions are included with each and
every kit we send out, and are available in .pdf online.
All that said, who reads directions? So, chances are, if
you’re having trouble with your Push-Lock fitting not holding, it’s because you
didn’t push the cable into the Push-Lock (while rotating it clockwise) until it
bottoms out. This means removing the other end of the cable from its tensioning
device, so you have the slack necessary to push the cable all the way into the
Push-Lock fitting. Once “buried”, reattach the tensioning end and proceed to
tension it down. The tensioning action will set the wedges in the Push-Lock
into the cable, and the more the cable is tensioned the more the wedges will
bite into the cable.
We find that when people follow directions, they are really
happy with our Push-Lock product line.

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